HR Transformation for a Local Full Service Restaurant
Our client, the House Café Restaurant is a full service, fine dining restaurant offering affordable, high quality Italian, international and cuisine inspired by authentic family recipes. Our goal is to provide our customers with a unique dining experience that exceeds their expectation on every visit.
The Restaurant had been issued a license to operate as a full service restaurant and therefore required HR activities that would support and sustain the restaurant during, and after, the transition process. The Restaurant approached us to ascertain the current capacity of its HR Department, build the competence and skill-sets of its people and improve HR processes to drive the transition process.
Through the support implementation of the identified initiatives and solutions, the restaurant has been enabled to maximize its potential to deliver world class restaurant services to its customers, and ensure shareholders ROI.